Returns & Exchanges

At FormDTM Official, we stand by the quality of our high-performance electronics and offer a 30-day return window for items in their original, unopened packaging. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for refunds or technical exchanges.

1

Initiate Your Request

Log into your FormDTM account and navigate to your order history to select the specific electronic item you wish to return and submit a request.

2

Prepare the Package

Securely pack the device in its original box with all included accessories, manuals, and cables to ensure the item is not damaged during transit.

3

Ship to Service Center

Affix the prepaid shipping label provided by our support team and drop off the package at any authorized courier location.

4

Inspection and Refund

Once our technicians verify the hardware's condition, we will process your refund or dispatch your replacement unit within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing